Our Story
At Music Specialists, we believe that the heart of our business lies in its people. Whilst Music Specialists has been servicing the Maitland and Hunter Region since 2005, we became the current custodians of the business in 2020 with a simple dream and a dedication to providing high-quality products with a personal touch. Our motto was "Keeping Music in Maitland".
Over the years, our community has grown not only locally but also nationally, however, our core values remain unchanged. We strive to treat every customer as a part of our extended Music Specialists family, offering a warm and welcoming experience that you won’t find anywhere else.
At Music Specialists, we believe in more than just selling instruments—we believe in fostering a community built on trust, warmth, and genuine connections. Our journey began with a simple mission: to provide exceptional customer service, true value for money, and an authentic shopping experience reminiscent of the ‘good old days’.
Our Values
Customer Service
We pride ourselves on offering attentive and personalized service to each and every customer. Whether you're a seasoned musician or just starting your musical journey, we're here to listen, guide, and support you every step of the way.
Value for Money
Quality shouldn’t come at a high cost. We strive to offer the best prices without compromising on the excellence of our products. Your satisfaction is our priority, and we work tirelessly to bring you top-notch instruments at good prices.
Authenticity
In a world where digital transactions often feel impersonal, we stand out by maintaining genuine, customer care. We cherish the relationships we build with our customers, and we value each and every person that visits our store online or in person. When you shop with us, you’re not just a customer – you’re a part of the MSM family.
Thank You
From the cozy atmosphere of our Maitland store to the seamless experience of shopping online, Music Specialists are dedicated to ensuring you find the perfect instrument to suit your needs. Whether you’re looking to pick up your first guitar, upgrade your gear, or simply share your love for music with like-minded individuals, we’re here to help.
Thank you for choosing Music Specialists. We look forward to welcoming you into our musical family and being a part of your musical journey!
Warm regards, The Music Specialists Team
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